Return Policy
We want you to be completely satisfied with your EV. Learn about our return process and policies.
Return Policy Overview
You have 7 calendar days from the date of purchase to initiate a return
Vehicle must be in original condition with no damage or excessive wear
Original receipt, warranty documentation, and all accessories included
Refunds processed within 14 business days after inspection
How to Return a Vehicle
Contact the dealer within 7 days of purchase to initiate the return process.
The dealer will schedule an inspection to verify the vehicle condition.
Bring the vehicle back to the dealer with all documentation and accessories.
Once approved, your refund will be processed within 14 business days.
- Vehicle in original condition
- No damage or excessive wear
- All original accessories included
- Mileage under 500 km
- Within 7-day return window
- Valid purchase documentation
- No unauthorized modifications
- Damage from accidents or misuse
- Excessive wear beyond normal use
- Missing accessories or documentation
- Mileage over 500 km
- Outside 7-day return window
- Unauthorized modifications
- Cosmetic damage
Refund Options
Refund will be processed to the same payment method used for purchase
Direct bank transfer to your account
Receive store credit for immediate use on another vehicle
•Return shipping costs are the responsibility of the buyer unless the vehicle is defective
•All accessories and documentation must be returned with the vehicle
•Custom modifications or additional equipment may not be eligible for return
•Refunds may be subject to inspection fees if the vehicle is damaged
•Warranty void terms may apply if the vehicle has been modified
Items Checked
- Vehicle exterior and interior condition
- Mileage verification
- Accessories and documentation
- Functionality test
Inspection Fees
- Free for eligible returns
- May apply if vehicle is damaged
- Return shipping at buyer's cost
Need Help with a Return?
Our support team is here to assist you with the return process.