Cookie Policy

Last updated: October 27, 2025

About Our Use of Cookies
Understanding how and why we use cookies to enhance your experience.

EV ARENA ("we", "us", or "our") uses cookies and similar tracking technologies on our website (evarena.la) to enhance your browsing experience, analyze site traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them, and your rights regarding their use.

By continuing to use our website, you consent to our use of cookies as described in this policy. For more information about how we handle your data, please see our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a specified period or until you delete them
  • First-Party Cookies: Set by the website you are visiting
  • Third-Party Cookies: Set by other companies (like analytics services)

Cookies help websites remember your actions and preferences (like login details and language choices) over a period of time, so you don't have to re-enter these details every time you visit the site or navigate from one page to another.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility:

  • Maintaining your login session
  • Remembering items in your shopping cart
  • Security and fraud prevention
  • Website navigation and accessibility features

Essential cookies cannot be disabled without affecting website functionality.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

  • Page views and user traffic patterns
  • Time spent on pages
  • Click-through rates
  • Error messages and technical issues

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalized features:

  • Language and region preferences
  • Dark mode or theme settings
  • Saved search filters and comparisons
  • Recently viewed vehicles

Advertising Cookies

These cookies are used to deliver advertisements relevant to you and your interests:

  • Showing relevant vehicle recommendations
  • Retargeting campaigns
  • Measuring ad campaign effectiveness
  • Preventing the same ad from appearing repeatedly
3. Specific Cookies We Use

Below is a list of specific cookies we use and their purposes:

Essential Cookies

Cookie NamePurposeDuration
session_idMaintains your login sessionSession
csrf_tokenSecurity token for form submissionsSession
cart_sessionStores items in your shopping cart7 days

Analytics Cookies

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_gidGoogle Analytics - distinguishes users24 hours
_gatGoogle Analytics - throttles request rate1 minute

Preference Cookies

Cookie NamePurposeDuration
theme_preferenceStores your theme preference (light/dark)1 year
language_prefRemembers your language selection1 year
recent_viewsTracks recently viewed vehicles30 days

Marketing Cookies

Cookie NamePurposeDuration
ad_preferencesStores your ad preferences90 days
remarketing_idUsed for retargeting campaigns180 days
4. Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies from trusted partners to provide additional services and functionality:

Analytics Partners

  • Google Analytics: Website analytics and performance monitoring
  • Hotjar: User behavior analysis and feedback collection
  • Mixpanel: Product analytics and user tracking

Advertising Partners

  • Google Ads: Display advertising and remarketing
  • Facebook Pixel: Social media advertising and conversion tracking
  • LinkedIn Insight Tag: Professional network advertising

Service Providers

  • Stripe: Payment processing
  • SendGrid: Email delivery
  • Intercom: Customer support chat

These third parties may use cookies to collect information about your online activities across different websites. We do not have control over third-party cookies. Please review the respective privacy and cookie policies of these third parties.

5. Your Cookie Preferences

You have the right to control and manage cookies in various ways:

Browser Settings

Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete cookies individually or all at once
  • Block cookies from all or specific websites
  • Block third-party cookies
  • Clear cookies when you close your browser

How to Manage Cookies

For Chrome:

  • Settings → Privacy and security → Cookies and other site data

For Firefox:

  • Options → Privacy & Security → Cookies and Site Data

For Safari:

  • Preferences → Privacy → Cookies and website data

For Edge:

  • Settings → Cookies and site permissions → Cookies and site data

Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category

Opt-Out Links

You can opt-out of specific third-party cookies:

Note: Blocking or deleting cookies may impact your ability to use certain features of our website. Essential cookies are required for the website to function properly.

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons / Pixel Tags

Small transparent images embedded in web pages or emails that help track whether you have opened an email or visited a specific page.

Local Storage

Data stored in your browser's local storage, similar to cookies but with greater storage capacity. Used to save preferences and user settings.

Session Storage

Temporary storage that lasts only for the duration of your browser session. Used for maintaining data during your visit.

Fingerprinting

We may collect information about your device (browser type, screen resolution, installed fonts) to create a unique identifier. This is used for security and fraud prevention.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

The "Last updated" date at the top of this policy indicates when it was last revised. If we make material changes, we will notify you through a prominent notice on our website.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

  • Email: privacy@evarena.la
  • Phone: +856 21 123 456
  • Address: Setthathirath Road, Vientiane Capital, Laos

We use cookies to enhance your browsing experience and provide personalized services.

Thank you for using EV ARENA.